You don’t have to bring all of your staff into one big room for training any longer. Web conferencing gives businesses a cost-effective, efficient solution.
A lot of companies are moving to remote staff, letting their employees work from home. However, that can mean employees who are isolated and disengaged from your management and teammates.
Web conferencing brings them all into one virtual room, allowing you to offer training on a new product, process or service. Depending on your presentation style, it’s engaging, informative and entertaining.
Your teams get to collaborate, bounce ideas off each other and learn more than they might in an individual classroom.
By using web conferencing for employee training, you:
- Reduce costs for travel and hotel rooms for staff and trainers
- Lighten pressures on your staff’s schedules
- Increase the reach of your training
- Customize your presentation with slides, video, polls and chat functions
- Encourage interaction throughout your staff
It’s just like having your own university campus.
Tips for web conferencing success
Registering success with your training session is all about participation. When your staff is engaged during your web conference, you get to learn more about them, how they work and what they need to succeed.
Their ideas lead to innovation, and innovation leads to business success!
Let’s encourage ideas and get everyone talking. Here’s how:
1. Ask lots of questions
Sure, you might be in a training session but you need to make sure you understand that they understand what they’re learning. Too often, presenters get wrapped up in keeping their presentation exactly as they’ve scripted it, but it’s just as vital to let your team guide the discussion. After all, they’re the ones who will be employing the new product or service, right?
2. Target your top talent
You hired some top guns. They know what they’re doing and you trust them to handle your business. Unleash them in your training sessions by empowering them to discuss how they might use the new product or service you’re teaching them about.
3. Use the poll feature
Most web conferencing platforms have a polling feature. This comes in handy if you have a shy voice or two on the team. If someone’s hesitant to add his voice to the discussion, polls are a way he can share his input.
4. Keep it short
Your teams have busy schedules … and short attention spans. It’s easier for them to digest smaller amounts of information. If your training session needs to go longer than an hour, break it up into a couple of different web conferences.
5. Record it
If some of your staff are unable to make your scheduled web conference, a recording allows them to train on their own time. Start to build an archive of corporate knowledge and you’ll be ahead of the game for new employees who need training.
6. Ask for feedback
The best way to keep improving on your web conferences is to ask for feedback. Every time. Look for ways to improve your presentation skills or fill knowledge gaps to ensure your employees are getting the very best training.
Keeping your employees trained on your products and services is vital to reaching your business goals.
Using a web conferencing platform keeps your costs down and your engagement high.
It’s a win-win.
Clarus Communications is a comprehensive technology services firm that is committed to helping our clients improve upon and achieve their technology objectives. Trusted by businesses and partners nationwide, the team are experts in telecommunications, IP Phone Systems, and Cloud technologies. Clarus has relationships with over 60 different providers and the technical staff to ensure the right technology is in place for your company. This allows our clients and sales partners to have the best combination of price, value, connectivity and innovative services offered in the marketplace. The company is headquartered in St. Louis, MO. Visit Clarus Communications here or call us at 855-801-6700 to speak with one of our knowledgeable staff so we can work with you on finding the right service for your business at the most affordable rates.