Category: Call Center Systems

[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems ... Read More
March 25, 2014Chris Torbit
We hear it all the time: "How does a call center work?"  The key purpose of a call center is the responsibility for handling the telephone call for an organization.  Call Centers can be a couple of people of more than 100 agents.  These call centers ... Read More
September 7, 2013Chris Torbit