In this post, we continue our foundation series for successful implementation of Business VoIP. We will review traditional DSL service in relation to internet speed and reliability with a focus on implementing an IP Phone system.
DSL – DSL (digital subscriber line) is a service provided to businesses from the traditional phone company. This is a bi-directional service (different speeds for upload and download) works over a traditional phone line.
Reliability – With the DSL products you get two different speeds (upload and download) for your internet service. You also get a “best effort” contract which means they will do everything possible to provide you the best internet service possible. (Basically no refund for downtime)
Positives – The DSL products offer businesses low-cost internet. This product is stable and it is helping hundreds of thousands of businesses with their internet needs. With so many customers, DSL is an incredible choice for business VoIP implementations.
Negatives – DSL is a distance-sensitive product, (the distance is from the closest serving central office) so the service might not be available. (Even if you get local business lines from the phone company.) Another limiting factor of the DSL product set is a speed limitation which is distance driven as well.
Summary – Depending on your needs, DSL internet speeds and reliability can work for smaller VoIP Phone system implementations. (Up to 10 handsets) Within several implementations, we have installed two DSL lines to help offload the internet needs of the business. (We will cover this in another post). Has your DSL service worked for your business? We would love to hear your comments.
Clarus Communications is a leading, national provider of telecommunications technology. Clarus specializes in providing over 60 telecom provider options to businesses that need dependable, scalable and innovative technology solutions. Since 2001, Clarus Communications has been successfully helping clients make the best decisions regarding their phone service, phone systems, wireless and data needs. For more information about Clarus Communications, please visit www.clarusco.com or call toll free 855.801.6700.