Deciding which phone system to stick with or avoid in a business is a major decision to make because the ultimate success of your business rides considerably on how well you handle phone calls. With the new year approaching, though, what decision should you make if you’re still using analog phones to handle customer requests and orders? If you’re still using analog phones, you’ve likely been encountering a lot of growing pains recently.
Yes, the worst offender going through a regular phone service is the billing. When your business starts to grow, more international calls are necessary. Rates are probably already expensive calling out-of-state, and international rates are usually more so. This kind of expense adds up quickly and become a major financial burden over time.
Wouldn’t it be easier to have a phone system integrated into an Internet line that you only paid a flat rate for every month? If that sounds complicated, it really isn’t. VoIP technology is still growing in many businesses. Many of them are starting to adopt the service based on the ability to save money, plus so many features that allow complete organization of how you field calls.
Why VoIP Saves You Money
Here at Clarus Communications, we have an excellent VoIP phone system that’s going to help your business in more ways than one. The reason you’ll be saving money on VoIP service is because you don’t have to buy equipment. Imagine not having to deal with the complicated mess of phone lines in every department throughout your business. This includes eliminating the phone itself in favor of headset technology.
At the same time, it’s equivalent to having Internet since all your information is on your computer monitor. This includes who’s calling, plus access to all the customer information you need while dealing with a caller. It’s consolidation and organization at its best, which is what you need when dealing with an influx of new customers.
It goes beyond that when it comes to helping you grow as a business. Because everything is online, scalability is easily done. With myriad VoIP features, you’ll make your business look professional, even if you’re still just getting started.
Making Your Phone System Look at Corporate Level
Using VoIP features like an automated personal assistant will help your business look like corporate level, even if you’re still just a startup. So many other features are available like the ability to do conference calls, including leading people to the right department without the problem of hang-ups.
Most of all, it’s getting all your employees on the same page that you’ll appreciate. VoIP connects everybody in your department through one system so you don’t need multiple numbers for everything. With the added ability to connect on a mobile basis, you and your employees stay connected easily when they’re out in the field.
Contact us at Clarus Communications to find out more about how a new phone system will change your business life. Don’t feel stifled by a phone company again in preventing you from expanding your business.