Tag: call center software

  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and ... Read More
April 30, 2018Tommi
We hear it all the time: “How does a call center work?”  The key purpose of a call center is the responsibility for handling the telephone call for an organization.  Call Centers can be a couple of people or more than 100 agents.  These call centers can handle a couple calls a day ... Read More
December 18, 2017Stacey Larson
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone ... Read More
October 11, 2016Stacey Larson
We hear it all the time: “How does a call center work?”  The key purpose of a call center is the responsibility for handling the telephone call for an organization.  Call Centers can be a couple of people or more than 100 agents.  These call centers ... Read More
August 1, 2016Stacey Larson
So many new phone systems exist now that enable companies better efficiency and organization that it's a miracle we're living in the time we are. Only a decade ago, old analog phone systems were still more or less the norm in companies. It's actually quite amazing companies ... Read More
January 6, 2015Chris Torbit
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems ... Read More
March 25, 2014Chris Torbit
We hear it all the time: "How does a call center work?"  The key purpose of a call center is the responsibility for handling the telephone call for an organization.  Call Centers can be a couple of people of more than 100 agents.  These call centers ... Read More
September 7, 2013Chris Torbit