VoIP systems are still growing in companies, mostly because so many people don’t realize all the features that are available to them. If you’ve never known what VoIP stood for, it’s “Voice over Internet Protocol.” It’s a perfect acronym because it tells you exactly how it works, namely keeping all phone data online in the cloud. This allows for access to information instantaneously while helping with customer calls.
Regardless, VoIP helps so much more beyond just making customer calls work more efficiently. Outside of customer information being right at your fingertips, and connectivity with different departments being extremely easy, your sense of mobility becomes enhanced in numerous ways.
Making Your Business Become More Mobile
If you’ve resisted a BYOD (Bring Your Own Device) policy in your workplace recently, you perhaps should jump on it for 2015. When combining mobile devices with VoIP services, you consolidate phone numbers and departments so you keep connected with everyone. No matter where you or your employees are in the world, they’ll have efficient connections when relaying information.
By connecting your home office number on your mobile devices, customer calls are never missed. You can relay information to someone in a particular department immediately. No more sitting and waiting to get through on a particular line or having to leave voice mails because of jammed lines.
Voice mails, however, are easier to use with VoIP solutions. If you’re halfway across the world in a hotel, you’ll still have online access to voicemails through your smartphone.
This worldwide connectivity is essential in the world we’re living in today where allowing employees to work in the field provides more productivity. It also promotes the idea of employees working from home where they’ll still be easily connected to company headquarters. When wanting to relay an important idea or work with a client, they can do it without heading to the office.
What you’ll really love is that VoIP has an easier registration system. If you’re a company planning to move up quickly in coming years, you’ll find this feature invaluable.
VoIP for Itinerant Companies
When growing your company, it’s inevitable you’ll move from one place to the other eventually. In the days of analog phone systems, this was a big headache since it required unplugging endless cords and wires while transporting phones.
With VoIP, you never have to worry about using physical phones, cords, or extra equipment. While analog systems easily integrate with digital phone systems, many companies now prefer using headsets with their VoIP service so physical phones aren’t necessary. Eliminating wiring and cords already help cut out confusion and chaos when moving multiple times.