Category: Business Phone

Every company wants to lower their telecom cost since phone bills sometimes make up a good chunk of a company’s monthly expenses. But companies are sometimes adamant about not wanting to change things, only because they’re stuck in their ways doing the same things for years. This includes using analog phones systems ... Read More
July 30, 2018Stacey Larson
You’ve probably seen the letters, VOIP, or seen advertisements for a telephone service called Vonage and the enticing $9.99 a month cost for phone calls. However, you don’t know what these letters mean or why the cost is lower than what you are currently paying for your telephone service. VoIP is an acronym for ... Read More
July 30, 2018Stacey Larson
Telephones are still a must-have tool for businesses of all sizes, but if you are only using the phone to make and take direct dial calls, you’re missing out on some tools that can boost your business productivity. Voice over Internet Protocol, or VOIP, is a telecommunications technology that brings new features and functions ... Read More
July 17, 2018Stacey Larson
The inventory of types of office phone systems has evolved over the last several years. There are a few well-developed options to consider. The regular phone system technology is still very much alive. They call it POTS (Plain Old Telephone System). You can buy multi-line telephones that use the same analog ... Read More
July 17, 2018Stacey Larson
As each day passes, more and more businesses are implementing VoIP solutions. If you haven’t switched to VoIP just yet or you are looking for ways to maximize the quality of your current voice system, you should consider implementing Quality of Service solutions. QoS is a crucial part of any voice system because ... Read More
July 17, 2018Stacey Larson
With the advancements in modern VoIP technologies, traditional phone systems are quickly becoming a thing of the past. While no one can forecast the exact date, current trends can reasonably show that within the next 10 to 15 years almost all voice systems will be digital. It certainly seems that if you don’t ... Read More
July 9, 2018Stacey Larson
Most people have a hard time keeping up with voice technologies and its constantly changing terms and jargon. Speaking with a member of your I.T. team can be a real pain if you don’t know the terms, and sometimes it seems like they are speaking another language. Well, don’t worry. ... Read More
July 9, 2018Stacey Larson
I thought I had seen it all, but modern technology has even found a way to visualize phones. Soft-phones (or software phones) are a handy solution that should be kept in your technology toolbelt. If you are not already taking advantage of this technology, you are missing out on some ... Read More
July 3, 2018Stacey Larson
In this post, we continue our foundation series for successful implementation of Business VoIP. We will review Ethernet (Metro Ethernet, Ethernet over Copper) internet services provided by competitive phone companies. We will also review internet speed and reliability with a focus on implementing an IP Phone system. Ethernet – (Metro E) is a high-speed internet service which is delivered to a ... Read More
June 11, 2018Stacey Larson
In this post, we continue our foundation series for successful implementation of Business VoIP. We will review traditional DSL service in relation to internet speed and reliability with a focus on implementing an IP Phone system. DSL – DSL (digital subscriber line) is a service provided to businesses from the traditional phone company. ... Read More
June 11, 2018Stacey Larson
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] Technology has become an essential factor in almost every business operation and now business owners are looking for ways to reduce expenses in their IT departments, in order to achieve greater efficiency for less money. At least, that’s what they’re hoping for. To do that, as a business owner, ... Read More
May 18, 2018Tommi
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] What to Look For in a VoIP system is a loaded question. With the rise of the Internet era, many people and businesses are switching from the conventional land-line phone systems to an IP Phone system, also known as VoIP (voice over internet protocol). One of the main advantages of a VOIP Phone system is its easy ... Read More
May 7, 2018Tommi
  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and that’s why it’s important ... Read More
April 30, 2018Tommi
  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] For most companies telecommunications is one of the top five expense items in the budget. The sheer volume of telecommunications bills and the time it takes to make sense of all the charges is maddening. Only when you learn how to cut these expenses can your company get ... Read More
March 5, 2018Stacey Larson
  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] The most important part of choosing the right business phone system for your company is calculating the total cost. There are five components that come into play when calculating the total cost of your company’s new business phone system. First, is the base unit or system that controls the whole phone system’s infrastructure. ... Read More
February 19, 2018Stacey Larson