Category: Phone Systems

You’ve probably seen the letters, VOIP, or seen advertisements for a telephone service called Vonage and the enticing $9.99 a month cost for phone calls. However, you don’t know what these letters mean or why the cost is lower than what you are currently paying for your telephone service. VoIP is an acronym for ... Read More
July 30, 2018Stacey Larson
With the advancements in modern VoIP technologies, traditional phone systems are quickly becoming a thing of the past. While no one can forecast the exact date, current trends can reasonably show that within the next 10 to 15 years almost all voice systems will be digital. It certainly seems that if you don’t ... Read More
July 9, 2018Stacey Larson
Most people have a hard time keeping up with voice technologies and its constantly changing terms and jargon. Speaking with a member of your I.T. team can be a real pain if you don’t know the terms, and sometimes it seems like they are speaking another language. Well, don’t worry. ... Read More
July 9, 2018Stacey Larson
I thought I had seen it all, but modern technology has even found a way to visualize phones. Soft-phones (or software phones) are a handy solution that should be kept in your technology toolbelt. If you are not already taking advantage of this technology, you are missing out on some ... Read More
July 3, 2018Stacey Larson
I believe one of the foundations for a successful implementation with Business VoIP is reliable internet service. Each business has several different choices for internet service which have positives and negatives associated with each one. Over the last several blog posts, we’ve reviewed the choices for internet services while highlighting speed and reliability. This post will review cable companies ... Read More
June 18, 2018Stacey Larson
In this post, we continue our foundation series for successful implementation of Business VoIP. We will review Ethernet (Metro Ethernet, Ethernet over Copper) internet services provided by competitive phone companies. We will also review internet speed and reliability with a focus on implementing an IP Phone system. Ethernet – (Metro E) is a high-speed internet service which is delivered to a ... Read More
June 11, 2018Stacey Larson
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] What to Look For in a VoIP system is a loaded question. With the rise of the Internet era, many people and businesses are switching from the conventional land-line phone systems to an IP Phone system, also known as VoIP (voice over internet protocol). One of the main advantages of a VOIP Phone system is its easy ... Read More
May 7, 2018Tommi
  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and that’s why it’s important ... Read More
April 30, 2018Tommi
  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] For most companies telecommunications is one of the top five expense items in the budget. The sheer volume of telecommunications bills and the time it takes to make sense of all the charges is maddening. Only when you learn how to cut these expenses can your company get ... Read More
March 5, 2018Stacey Larson
  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] The most important part of choosing the right business phone system for your company is calculating the total cost. There are five components that come into play when calculating the total cost of your company’s new business phone system. First, is the base unit or system that controls the whole phone system’s infrastructure. ... Read More
February 19, 2018Stacey Larson
  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] This is Part Two of a three-part series on choosing the right business phone system.  Read part one. Understanding business phone system features that will bring value to your business by connecting it to the world is the key to choosing the right business phone system.  In Part II of our “Choosing the ... Read More
February 12, 2018Stacey Larson
  [ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] Buying a new business phone system that meets your company’s business needs is a significant task. Especially, since each brand is different and the phone system you choose will serve your company for quite some time. If your company is buying a new business phone system or needs a business phone system upgrade, it pays to ... Read More
February 5, 2018Stacey Larson
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] The Voice over IP technology is becoming increasingly popular and it represents a viable choice for businesses when it comes to reduced costs when compared to regular phone services. With VoIP, you will benefit from a very affordable, comfortable and functional service, especially in a day and age when the Internet is available ... Read More
January 16, 2018Stacey Larson
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] Is it better to repair my phone system or replace it?  It is a mystifying issue to determine if you need a phone systems repair or replacement. There are many aspects that you need to analyze before deciding the future of your phone system.  We will try and work through many of these issues. First, how ... Read More
January 8, 2018Stacey Larson
[ninja_forms_modal_form id=33 image_link="/wp-content/uploads/phone-buyers-guide.png"] Is it better to repair my phone system or replace it?  It is a mystifying issue to determine if you need a phone systems repair or replacement. There are many aspects that you need to analyze before deciding the future of your phone system.  We will try and work through many of these issues. First, how ... Read More
December 18, 2017Stacey Larson